Terms of Use

Welcome to shopify.com. We provide services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). In addition, when you use any shopify.com service (e.g., placing an order or writing a customer review), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they are incorporated into this Agreement by this reference. shopify.com reserves the right to change this site and these terms and conditions at any time.

Accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions in this Agreement. Please read this Agreement carefully before proceeding.

You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, shopify.com hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by shopify.com in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by shopify.com in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by shopify.com in advance. shopify.com reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if shopify.com believes that customer conduct violates applicable law or is harmful to shopify.com's interests.

You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties. shopify.com may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and shopify.com has no obligation to investigate the authorization or source of any such access or use of the Site.

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including, without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify shopify.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security. After registering, you will receive our newsletters with information about sales, coupons, and special promotions. You can unsubscribe by using the link from any email newsletter or your personal subscribe setting after logging in. Default Subscription for Newsletter for Registered Users.

shopify.com User Account

You warrant that your Submissions, in whole or in part, are clear and free of any IP right infringement, disputes, or third-party claims. shopify.com assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defend and indemnify the Sponsor against any losses caused due to the use of the entries for any purposes.

Reviews and Comments

Except as otherwise provided elsewhere in this Agreement or on the site, anything that you submit or post to the site and/or provide to shopify.com, including, without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and nonproprietary, and by submitting or posting, you agree to irrevocably license the entry and all IP rights related thereto (excluding the moral rights such as authorship right) to shopify.com without charge and shopify.com shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of shopify.com and shall not be returned to you and you agree not to raise any dispute in connection with any use of the entry by shopify.com in the future.

In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant shopify.com the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other Content that you post on this site and that use of your reviews, comments, or other Content by shopify.com will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead shopify.com or third parties as to the origin of any Submissions or Content. shopify.com may, but shall not be obligated to, remove or edit any Submissions (including comments or reviews) for any reason.

Order Cancellation

Please kindly note that only orders that are in the paid, processing, or partially shipped status may be modified or canceled.

All other orders cannot be changed. We apologize for this inconvenience. In the event that you wish to cancel a shipped or packed order, please contact our dedicated support center for assistance as soon as possible.

If your order unfortunately cannot be canceled, we kindly suggest that you accept the package and refer to our warranty policy for more information.

Customer Code of Conduct Policy

At shopify.com, customer satisfaction is our top priority. We strive to solve all customers' problems in a professional and amicable way. However, we will not tolerate any unacceptable or unreasonable behavior towards our Customer Service Team members.

Unacceptable behavior directed towards Customer Service staff or shopify.com may, for example, include any of the following:

-Aggressive, abusive, and threatening behavior. Examples include: any and all direct or implied threats on any communication channel; intimidating language; personal and verbal abuse; sexist, racist, homophobic, or derogatory remarks; rudeness; inflammatory statements; swearing; and unsubstantiated allegations.

-Persistently making habitually demanding or vexatious complaints, despite the matter having been fully addressed; similarly, repeating complaints persisting despite reasonable and fair solutions being offered in accordance with our policies.

-Asking, expecting, or demanding staff to breach established company policy guidelines, e.g., refund amount, time-frame, special compensation, etc.; similarly, seeking an unrealistic outcome beyond the scope of our own policies and procedures. By default, the refund amount cannot exceed the original order amount paid to shopify.com.

-Repeatedly changing the nature (or focus) of a complaint or the desired outcome, part way, after a formal response has been provided.

-Excessive number of complaints compared to the total purchase value history.

For such behavior, complainants may be advised and formally notified of the following:

-Their language is considered offensive, abusive, threatening, and wholly unacceptable.

-They must refrain from using such language, intimidation, and threats.

-There will be no further exchange of correspondence on the matter if they persist with this behavior.

-shopify.com reserves the right to no longer accept orders from the customer in the future without further notice.

Complaint Escalation Process

This process applies strictly to Customer Service issues. For separate legal issues such as copyright, please view our legal page here.

If the customer is dissatisfied with the solution offered by our Customer Service, the customer may contact our Ticket Supervisor by submitting a new ticket in the "submit a formal complaint" section as follows:

We will respond to all complaints within 24 hours except on weekends and public holidays.

All text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names, or word software and other contents on the website of shopify.com (collectively, "Content"), belong exclusively to shopify.com or its appropriate content suppliers. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute, or commercially exploit any of the Content or otherwise dispose of any of the Content in a way not permitted by shopify.com, without shopify.com's express prior written consent. The use of data mining, robots, or similar data gathering and extraction tools on shopify.com as well as the use of shopify.com trademarks or service marks in meta-tags is strictly prohibited. You may view and use the Content only for your personal information and for shopping and ordering on the site and for no other purpose. The collection, arrangement, and assembly of all content on this site (the "Compilation") belong exclusively to shopify.com. You may not use shopify.com's Content or Compilation in any manner that disparages or discredits shopify.com or in any way that is likely to cause confusion or violation of any applicable laws or regulations. All software used on this Site (the "Software") is the property of shopify.com and/or its Software suppliers. The Content, the Compilation, and the Software are all protected under state, national, and international copyright laws. All rights not expressly granted are reserved by shopify.com. Violators will be prosecuted to the full extent of the law.

shopify.com recognizes and respects all copyrights and trademarks. As such, any usage of television, motion picture, music, film festival, or other names or titles have no connection to shopify.com and are the sole property of the copyright or trademark holders. Our dresses are inspired by celebrity style and are our recreations of items worn by the celebrities on your favorite television shows and the red carpet; however, they are not authorized, endorsed by, or connected to these shows in any way and are not meant as infringements of any registered trademarks or copyrights.

Intellectual Property Infringement Policy

It is the policy of shopify.com to take appropriate action where necessary to uphold and recognize all relevant State, Federal, and International laws in connection with material that is claimed to be infringing any trademark, copyright, patent, and all or any other Intellectual Property laws. If you are an intellectual property rights owner and you believe that shopify.com sells, offers for sale, or makes available goods and/or services that infringe your intellectual property rights, then send the following information in its entirety to orzbow@hibabys.com.cn

Information required

1. An electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

2. A description of the allegedly infringing work or material;

3. A description of where the allegedly infringing material is located on the site (product(s) URL);

4. Information reasonably sufficient to allow us to contact you, such as your address, telephone number, and e-mail address;

5. A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright or other proprietary right owner, its agent, or the law;

6. Identification of the intellectual property rights that you claim are infringed by the Website (e.g., "XYZ copyright", "ABC trademark", Reg. No. 123456, registered 1/1/04, etc.);

7. A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner whose exclusive right is allegedly infringed.

Termination and Effect of Termination

In addition to any other legal or equitable remedies, shopify.com may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the site and shopify.com shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including, without limitation, payment obligations) of the parties arising before the date of termination.

Disclaimer and Limitation of Liability

Except as otherwise provided in the standard terms of sale that govern the sale of each product on this site, this site, the products offered for sale on it, and the transactions conducted through it are provided by shopify.com on an "as is" basis. shopify.com makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site except as provided here. To the full extent permissible by applicable law, shopify.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, noninfringement, title, quiet enjoyment, data accuracy, and system integration. This site may include inaccuracies, mistakes, or typographical errors. shopify.com does not warrant that the content will be uninterrupted or error-free. To the maximum extent permitted by law, shopify.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, indirect, incidental, punitive, exemplary, special, or consequential damages. To the maximum extent permitted by applicable law, shopify.com's total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to shopify.com during the month immediately preceding the act allegedly giving rise to shopify.com's liability.

shopify.com and/or the seller will act in accordance with the warranty as shown on the platform when and only when damage is in connection with the product and has valid and confirmed manufacturing defects. shopify.com and/or the seller will not be held liable or responsible for any damages resulting from customers' improper use, personal negligence, and/or other reasons that are not attributable to product defects.

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. shopify.com reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

shopify.com is not responsible for late deliveries for special occasions, such as birthdays, or other events. We encourage customers to place their order in advance to ensure there is enough time to receive their item.

We have informed our customers of the peak Christmas season in advance via banners and newsletters, and offered suggestions for the final order date and shipping methods for this period. We can therefore not be held responsible if an item does not arrive in time for Christmas.

All orders reported as delivered by shipping companies are considered delivered. shopify.com cannot be made liable for non-delivery in this case.

User account

For safety and security, each customer is allowed to create only one registered account by default. For customers who attempt to create several accounts, shopify.com reserves the right to suspend accounts without further notice.

Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; all associated liability and risks during transportation shall be borne by the buyer.

根据海关规定，客户必须提供有效且准确的数据。所有收件人姓名、地址和付款人姓名均应真实有效。部分国家/地区要求收件人提交身份证或护照以清关或进行付款验证。客户对其提供给我们的数据的准确性承担全部责任。若因任何信息不正确而导致任何运输、配送或清关问题，我们概不负责，且在此类情况下不提供任何赔偿。

shopify.com 将始终遵守法律，我们也诚请用户同样遵守。作为进口商，客户有责任遵守其所在国家的所有法律法规。有关更多信息，请参阅我们的隐私政策。

印刷错误

尽管 shopify.com 力求提供准确的产品和定价信息，但仍可能出现定价或印刷错误。shopify.com 无法在您下单前确认商品价格。若因定价或产品信息错误导致商品价格或信息不准确，shopify.com 有权自行决定拒绝或取消针对该商品所下的任何订单。若商品定价错误，shopify.com 可自行决定联系您获取指示，或取消您的订单并通知您该取消事项。

不同货币定价

shopify.com 所售产品的定价基于以美元 (US$) 计算的金额。以其他货币显示的价格均根据最新的汇率从美元转换而来。由于货币价值波动，网站上除单个产品页面外显示的非美元货币价格可能不是最新的。网站中非美元货币可能不准确的区域包括但不限于促销横幅、促销页面以及产品类别页面上的信息。无论货币种类如何，单个产品页面上显示的价格即为您向 shopify.com 支付的当前价格（不含运费）。

shopify.com 不了解也不对发卡行或第三方支付提供商收取的任何额外银行费用或汇率费用负责。这些费用仅由客户承担，shopify.com 不予报销。

仲裁

若双方在争议发生后 30 日内未能解决争议，双方同意将争议提交华南国际经济贸易仲裁委员会（SCIA）进行仲裁，并按照申请仲裁时该委员会现行有效的仲裁规则进行。仲裁裁决是终局的，对双方均具有约束力。

适用法律

本服务条款及我们为您提供服务的任何单独协议均受英国法律管辖，并根据英国法律解释。

链接

本网站可能包含指向互联网上由第三方拥有和运营的其他网站的链接。您知悉 shopify.com 不对任何此类网站的运营或其上/通过其访问的内容负责。

运输

shopify.com 从不同的仓库发货。对于包含多件商品的订单，我们可能会根据库存情况自行决定将您的订单拆分为多个包裹，详情请查看我们的条款和条件。感谢您的理解。

shopify.com 强烈建议所有客户在结账时购买运输保险。这确保了如果在配送过程中出现任何问题，shopify.com 将免费为您寄送相同的产品。如果该商品缺货，我们将为您提供替代的退款方案。

如果在运输过程中出现问题，对于未购买运输保险的订单，shopify.com 将不承担责任。

客户订购什么，我们就发运什么。如果客户因下单错误而收到错误的商品，我们对此概不负责。